Independent Living Assistance

Independent living assistance (ILA) is a service that consists of activities that assist consumers to manage their households, handle their personal affairs, self-administer medications, and help ensure that consumers retain their community living arrangements and avoid institutionalization due to loss of shelter or other essential environmental services. There are three types of ILA: telephone support, in-person support activities and travel attendant activities.

(1) Telephone support includes:

  • Calling consumers according to a preset schedule to remind them to take prescribed and over-the-counter medications at specified times; and,
  • Calling consumers at times that no other in-home services are being provided to confirm that consumers are functioning safely in the home environment.

(2) In-person support includes one or more of the following:

  • Assisting consumers with banking to include making routine deposits and withdrawals;
  • Cashing a consumer's benefit checks; Purchasing money orders for consumers;
  • Writing personal checks for consumers;
  • Paying bills in person or by mail on behalf of a consumer;
  • Balancing a consumer's checkbooks and reconciling the consumer's monthly checking account statements;
  • Organizing and coordinating health insurance records for consumers;
  • Assisting or acting as a consumer's authorized representative in order to obtain and/or maintain public benefits Applying for programs such as homestead exemption, home energy assistance program (HEAP) and subsidized housing on behalf of a consumer;
  • Monitoring and replenishing a consumer's stock of needed groceries;
  • Assisting a consumer with business and personal correspondence including writing letters, purchasing postage stamps and delivering correspondence to the post office.

(3) Travel attendant activities include:

  • Accompanying consumers to medical and other appointments;  
  • Accompanying consumers on errands and to other activities outside the home.

Loving Family Home Care has been voted as providing the best home health care Independent Living Assistance services in Toledo, Maumee, Holland, Perrysburg, Sylvania, Lucas County and surrounding areas for several years running.